Return & exchange

RETURNS & EXCHANGES

In accordance with Danish legislation an item can be returned within 14 days of receipt. The item returned must be unused and in the original condition, which includes original packaging & tags attached.

The customer is responsible for shipping the item back to our studio and for the return expenses. Please keep your receipt and sent us tracking number as a proof that the package was sent. If you live in Denmark, you have the possibility to stop by our showroom at Nørrebro.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.. If you want to return a product, please send an email to contact@kernemilk.com

Return address: Åboulevard 34A kld th., 2200 Copenhagen